Resume

Self-motivated, innovative and organized IT professional
with a passion for both technology and creativity

 

Specialties:

Product Management | Collaboration Technology | Digital Marketing | Web Development


Experience:

IT Lead for Corporate Communications & Equity, Johnson & Johnson
( – Present)

  • Drive enhancements and break/fix support of internal collaboration platform by managing requirements backlog and overseeing development vendor in an Agile environment
  • Recommend, prioritize and document new features, functionality and processes based on the usability, manageability, stability, scalability and leveragability of the platform
  • Develop high-level enterprise collaboration framework and drive the business to prioritize requirements and meet strategic objectives in a constantly changing environment
  • Manage analytics tracking implementation and creation of dashboards and reports
  • Collaborate with enterprise-wide team to develop strategy and rollout plan for productivity tools

IT Lead for Consumer / HCP Digital Marketing, Johnson & Johnson
(2010 – 2014)

  • Executed key digital initiatives involving websites, social media, mobile, couponing, product sampling, eCommerce, search engine optimization, sales force automation, eDetailing and customer relationship management to drive consumer purchases and increase healthcare professional recommendations
  • Developed 3-year digital technology roadmap for healthcare professional sales and marketing to leverage best practices and drive holistic strategy among a diverse set of tools
  • Collaborated with cross-functional teams in marketing, sales, IT, supply chain and finance
  • Managed external development teams and digital agency partners to meet company standards
  • Led development of functional requirements and training plan for new sales force automation tool by recognizing and addressing business and customer needs
  • Analyzed website analytics data to gain insights and recommend improvements to digital programs
  • Brainstormed, problem-solved and presented recommendations to implement new functionality and improve user experience on web and mobile properties

IT Leadership Development Program, Johnson & Johnson
(2008 – 2010)

  • Held positions supporting Consumer Healthcare Professional Sales & Marketing, IT project management and internal IT communications
  • Developed requirements and managed implementation of redesigned internal SharePoint portal for 4,000 global IT associates and Leadership Series educational program sponsored by the CIO
  • Conducted user experience testing, gathered voice-of-customer feedback, researched industry trends, and built relationships with influential employees to promote new social media features

Education:

New York University – Leonard N. Stern School of Business
M.B.A., Product Management & Digital Marketing
(2013 – 2016)

Rensselaer Polytechnic Institute
B.S., Computer & Systems Engineering / Psychology
(2004 – 2008)


Certifications & Training:

  • User Experience Design (UXD) Course, 2015

  • Certified Scrum Product Owner, 2014