Resume

Self-motivated, innovative and organized professional
with a passion for both technology and creativity

 

Specialties:

Product Management | Collaboration Technology | Digital Marketing | Web Development


Experience:

Senior Product Owner for Health & Wellness Solutions, Johnson & Johnson
( – present)

  • Deliver digital health products to serve the well and at-risk populations, in collaboration with the rest of the product team, IT, marketing and sales/commercial
  • Rebuild and relaunch The Johnson & Johnson Official 7 Minute Workout® App on iOS and Android
  • Deliver ongoing enhancements and maintenance of digital health assessment and coaching platform used by 20+ health plan / health system customers
  • Develop functional requirements, epics and user stories from customer and market requirements
  • Prioritize features and groom backlog for developers using Agile Scrum and Kanban methodologies
  • Ensure product usability, accessibility and compliance standards are met
  • Create product documentation for internal and external stakeholders and serve as product expert

IT Lead for Corporate Communications & Equity, Johnson & Johnson
( – 2016)

  • Drove enhancements and break/fix support of internal collaboration platform by managing requirements backlog and overseeing development vendor in an Agile environment
  • Recommended, prioritized and documented new features, functionality and processes based on the usability, manageability, stability, scalability and leveragability of the platform
  • Developed high-level enterprise collaboration framework and drove the business to prioritize requirements and meet strategic objectives in a constantly changing environment
  • Managed analytics tracking implementation and creation of dashboards and reports
  • Collaborated with enterprise-wide team to develop strategy and rollout plan for productivity tools

IT Lead for Consumer / HCP Digital Marketing, Johnson & Johnson
(2010 – 2014)

  • Managed business relationships across 11 Consumer brands, 3 HCP Sales & Marketing teams and J&J MyStore eCommerce team over 3.5 years
  • Executed key digital initiatives involving websites, social media, mobile, couponing, product sampling, eCommerce, search engine optimization (SEO), sales force automation (SFA), eDetailing and customer relationship management (CRM) to drive purchases and increase professional recommendations
  • Developed 3-year digital technology roadmap for healthcare professional sales and marketing to leverage best practices and drive holistic strategy among a diverse set of tools
  • Collaborated with cross-functional teams in marketing, sales, IT, supply chain and finance
  • Managed external development teams and digital agency partners to meet company standards
  • Led development of functional requirements and training plan for new sales force automation tool by recognizing and addressing business and customer needs
  • Analyzed website analytics data to gain insights and recommend improvements to digital programs
  • Brainstormed, problem-solved and presented recommendations to implement new functionality and improve user experience on web and mobile properties
  • Drove improvements in the digital support model to reduce costs and cycle time and increase quality

IT Leadership Development Program, Johnson & Johnson
(2008 – 2010)

  • Held positions supporting consumer healthcare professional sales & marketing, IT project management and internal IT communications
  • Executed key digital initiatives to drive sales and professional recommendations of consumer products
  • Developed requirements and managed implementation of redesigned internal SharePoint portal for 4,000 global IT associates and Leadership Series educational program sponsored by the CIO
  • Conducted user experience testing, gathered voice-of-customer feedback, researched industry trends, and built relationships with influential employees to promote new social media features
  • Streamlined website process for sales force resulting in increased data quality and resource efficiency

Education:

New York University – Leonard N. Stern School of Business
M.B.A., Product Management & Digital Marketing
(2013 – 2016)

Rensselaer Polytechnic Institute
B.S., Computer & Systems Engineering / Psychology
(2004 – 2008)


Certifications & Training:

  • Pragmatic Marketing Course: Foundations, Focus, Build, 2017

  • User Experience Design (UXD) Course at Rutgers, 2015

  • Certified Scrum Product Owner, 2014